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Also read exhibit expert Barry Siskind’s column
ASSOCIATION NEWS
TSEA launches 2009 Exhibit Management Survey
Despite redundancy, also commends formation of The Center
CHICAGO — The Trade Show Exhibitors Association invites all professionals who use exhibits, events or face-to-face marketing to promote and sell their products to participate in its 2009 Exhibit Management Survey, which is available online at www.tsea.org through the first week of January.
The 56-question survey is both anonymous and confidential, and it covers a wide range of topics, from event budget allocation to staff training to measuring success. Overall results will be published in February 2009. Those who complete the survey will be entered in a drawing for a pair of diamond earrings.
“As part of its ongoing effort to provide enhanced value to its members, TSEA last week launched its 2009 Exhibit Management Survey,” said Margit Weisgal, TSEA President and CEO. “Members, please forward the survey link to your colleagues, because the more responses we get, the more meaningful the results will be to you.”
TSEA also takes this opportunity to commend the establishment of the InternationalCenter for Exhibitor and Event Marketing (The Center). In a tough economy, this is a bold investment in the future of the exhibit industry considering that some might feel it duplicates principles and missions of TSEA, the Healthcare Convention and Exhibitors Association, Exhibitor Appointed Contractor Association, and other outstanding industry associations.
“As the premiere not-for-profit organization dedicated to the exhibit and event professional, TSEA has maintained its core mission to enhance the professional growth and success of its membership,” said Margit Weisgal. “We are gratified that more exhibit industry principals see the education and professional growth of their constituents and accountability of the industry at large as key components of their overall mission.”
Since 1967, TSEA has been providing knowledge to marketing and management professionals who use exhibits, events and face-to-face marketing to promote and sell their products, as well as to those who supply them with products and services. Members benefit from access to education, networking, resources, advocacy and member-only discounts on products and services that all exhibit and event professionals use. TSEA is headquartered in Chicago, Illinois, and regional chapters exist throughout the United States and Canada. For more information, please visit www.tsea.org.

Michael Cook named 2009 chairman
MIAMI BEACH — The Exhibition Industry Foundation elected its 2009 officers during Expo! Expo! IAEE's Annual Meeting & Exhibition in Miami Beach, Fla.
Michael Cooke, CEO of dmg world media, will serve as 2009 chairman; Charles Ahlers, president of the Anaheim-Orange County Visitor & Convention Bureau as vice-chairman; and Robert Kolinek, CEM, CMP, president and CEO of Helen Brett Enterprises, Inc. as secretary/treasurer.
Remaining members of the 2009 EIF board of trustees are: Gregg Caren, senior vice president of SMG Convention Centers; David Causton, general manager of McCormick Place; John Cook, CME, manager of Trade Shows for Hitachi Data Systems; Lawson Hockman, vice president of Association Services for IMN Solutions; Tom Mobley, senior vice president of Convention Centers for Global Spectrum; John Patronski, executive vice president of GES Exposition Services; Toby Purdy, senior vice president of Marketing for Freeman; Jacqueline Russo, vice president of Kuehne & Nagel, Inc.; and Dennis Slater, president of the Association of Equipment Manufacturers.
Ex-officio members include: Doug Ducate, CEM, CMP, president and CEO of the Center for Exhibition Industry Research; Steven Hacker, CAE, president of the International Association of Exhibitions and Events; Chris Meyer, CMP, vice president of Convention Sales for the Las Vegas Convention & Visitors Authority and 2009 IAEE Chairman-Elect; and Carrie Freeman Parsons, vice chair and chief marketing officer of Freeman and 2009 CEIR Vice Chair.
Members of the IAEE Leadership Team, who facilitate the administration of the foundation, are Cathy Breden, CAE, CMP, chief operating officer and Scott Stanton, chief financial officer.
EIF Trustees are appointed on an annual basis by members of the board of directors of the International Association of Exhibitions and Events (IAEE) and the Center for Exhibition Industry Research (CEIR). The selected EIF trustees then elect their officers for the upcoming year. All members of the EIF board of trustees serve a term of one year.
ASSOCIATION RECOGNITION
Gino Pellegrini named EDPA Designer of the Year
DENVER — The industry authority in exhibit design, the Exhibit Designers and Producers Association has recognized Gino Pellegrini as Exhibit Designer of the Year for his innovative designs and his contribution to enhancing the professional
standards of exhibit designers.
The international association represents those involved in the design, manufacture, transport, installation and
service of displays and exhibits across the world. Thousands of designers create exhibits each year, but only one is selected EDPA's Exhibit Designer of the Year.
Pellegrini was named 2008 Exhibit Designer of the Year at EDPA's annual conference and supplier showcase on Dec. 4 in Miami. EDPA selected Pellegrini based on his passion for the exhibit industry, his creativity and his ability to mentor young designers.
Pellegrini's path to creating stellar exhibits is an interesting story. His design career began in Chile, but not in exhibit design. He designed furniture for his family business and it was by persuasion from a friend
that he designed an exhibit that ignited his career in this industry. He began his exhibit design company in 1994 in Santiago and moved Inter-Global Exhibitions' headquarters to Denver, Colorado in 1996. His projects have
taken him all over the world from Africa to the Middle East.
His eye for clean, sophistication and cultural sensitivities and the unique on-site demands each convention center brings has instilled a confidence in his domestic and international clients that their brand will shine in its best possible light.
"Gino's passion for design leads him to create pieces of art which also happen to be trade show exhibits," said Tom Walje, business development, Inter-Global Exhibitions.
EDPA announced the award by sharing testimonials from his clients and peers.
"Gino is a true designer at heart and his designs reflect this," Victoria Sun, graphic designer, Inter-Global Exhibitions was quoted. "As a young designer, I greatly appreciate the talent and insight he brings to every
design and have learned so very much working with him."
IAEE Services, Inc. welcomes new board member
MIAMI BEACH — IAEE Services, Inc. announced its 2009 officers today during Expo! Expo! IAEE's Annual Meeting & Exhibition in Miami Beach, Fla. Ryan Strowger, CEM, senior manager of Business Development for the Consumer Electronics Association/CES will serve as chairman; John Galante, vice president of EH Events will serve as vice-chair; Amy Primian, CEM, CMP, director of Exhibitions for the Precision Metalforming Association as secretary/treasurer; and Julia Smith, CEM, vice president of Sales for GES Exposition Services as Immediate Past Chair.
IAEE Services, Inc. welcomes new directors: Chris Brown, CEM, CMP, senior Meetings, Exhibits and Trade Shows manager for association headquarters, Inc.; Patricia Farias Barlow, CEM, president and CEO of Farias Global Expos; and Doug Levinson, president and CEO of Convention Data Services.
Continuing members of the IAEE Services, Inc. board of directors are: Bliss Beasley, CEM, executive vice president of American Exhibition Services LLC; Amy Burton, manager of Corporate Relations & Marketing for the Association of Communications Technology; Susan Corwin, CEM, president of SCA Associates; Jane Dahlroth, CEM, CMP, vice president of JRDaggett & Associates; Robert Dallmeyer, CEM, president of RD International; Paula Fauth, CEM, show director for Hall-Erickson, Inc.; Lenay Gore, director of Meetings & Conventions for the American Public Transportation Association; Lew Hoff, president of Bartizan Corporation; John O'Brien, director of Sales for the International Exposition Center (I-X Center); Mark Sullivan, director of Business Development for the Washington Area Transportation Specialists; Steven Hacker, CAE, president of IAEE; and Cathy Breden, CMP, CAE, executive director of IAEE Services, Inc.
Members of the IAEE Services, Inc. board of directors are selected by an IAEE Services, Inc. nominating committee. The candidates are then voted upon by the IAEE board of directors. The officers serve a term of one year, except the Secretary/Treasurer who holds office for two years. The directors serve three years in staggered terms to ensure continuity in the governance of the organization.

ASSOCIATION PARTNERSHIP
IAEE & NTP Partner to create international center
for exhibitor and event marketing
MIAMI BEACH, Fla. — The Board of Directors of the International Association of Exhibitions and Events has approved a cooperation agreement between IAEE and National Trade Productions, owner of TS2 — Total Solutions Marketing for the Exhibit and Event Professional conference and exposition.
An important component of this collaboration is the creation of the International Center for Exhibitor and Event Marketing (The Center). The Center will be the principal, internationally recognized organization representing exhibitor and event marketing professionals and will be partially funded through TS2.
It will provide education, networking, data, research and an international platform for the exhibitor and event marketing professional community, primarily through a state-of-the-art Web site.
The Center will become a subsidiary organization of IAEE, as envisioned by the board's strategic plan. The Center's mission is to serve as a resource for all who are engaged in exhibition and event marketing. It will provide IAEE and TS2 with rich program content that benefits attendees at their respective annual events. It will be directed by its own board of directors, and organizations directly related to the exhibition and event industry will be invited to have representation on the Center's board of directors, including exhibitors, event managers, and individuals representing industry organizations.
"IAEE members represent a bridge to tens of thousands of exhibitors who will now have a strong voice and an educational platform with TS2 and the International Center," said Robert Harar, chairman of NTP.
IAEE President Steven Hacker, CAE adds, "We have been investigating the feasibility of resuming a mid-year event and this collaboration provides IAEE members with an ideal platform from which to deliver programming and activities during TS2."
In turn, TS2 will benefit from the connections that will be made between organizers and their customers (exhibitors). Additionally, Expo! Expo!, IAEE's Annual Meeting & Exhibition and TS2 will be linked to each other through IAEE and The Center, with a coordinated effort of exhibit space sales, sponsorships and advertising.
All members of IAEE will have access to and be able to participate in activities of the Center, as they now have similar opportunities with CEIR and the Public Events Council. Industry organizations will also be able to become Affiliate Members of the Center, and the Exhibition Service Contractors Association (ESCA) is the proud first Affiliate Member. The official launch of the Center will take place at TS2 2009 on 20-23 July at McCormick Place in Chicago, Ill.
CEIR welcomes new board members
MIAMI BEACH — The Center for Exhibition Industry Research announced its 2009 officers today during Expo! Expo! IAEE's Annual Meeting & Exhibition in Miami Beach, Fla. Kevin Rabbitt, president and CEO of GES Exposition Services will serve as 2009 chairman; Carrie Freeman Parsons, vice chair and chief marketing officer of Freeman as vice-chairman; Skip Farber, president of MCF Associates, Inc. as secretary/treasurer; and Nancy Hasselback, president and CEO of Diversified Business Communications as Immediate Past Chair.
CEIR welcomes new directors: Stephen Pitt, executive director of Member Services, Convention & Expo for the National Automobile Dealers Association and Teri Tinoli, CMP, regional vice president, North Central Region for Experient, Inc.
Continuing directors are: Thomas Ackert, executive director of the Orange County Convention Center; Chris Brown, executive vice president of Conventions & Business Operations for the National Association of Broadcasters; David Causton, general manager of McCormick Place; Steve Drew, assistant executive director of the Radiological Society of North America; and Mary Pat Heftman, senior vice president of conventions for the National Restaurant Association.
Other members include: Ex-officio Member Greg Ortale, president and CEO of the Greater Houston, CVB; CEIR President and CEO Doug Ducate, CEM, CMP; and Executive Director Cathy Breden, CAE, CMP.
ASSOCIATION ACTION
ASAE successfully resolves suit to stop
unauthorized solicitation of meeting attendees
WASHINGTON, D.C. — The American Society of Association Executives has obtained a favorable resolution in its suit against a lodging reservations company based in the Las Vegas area accused of unauthorized solicitation of ASAE meeting attendees. The relief benefits not only ASAE but also all ASAE members' associations.
ASAE's complaint, filed in July in Nevada District Court, asserted that Complete Event Planning Inc. (CEP) had used ASAE's logo without permission and otherwise misrepresented itself as ASAE's official booking agency when soliciting reservations from individuals planning to attend ASAE meetings and conventions.
The consent order signed Dec. 3 by District Court Judge Brian E. Sandoval requires CEP to refrain from using any trademark or logo owned by ASAE — or any of ASAE's members' associations -- in CEP's marketing or promotional activity (print or online). It also prohibits CEP from stating or suggesting that the company is authorized by, or affiliated with, ASAE or an ASAE member's association to secure reservations for ASAE's or the member association's meetings and events. The order prohibits any representative of CEP from seeking membership in ASAE for three years, and requires CEP to pay a portion of ASAE's legal fees.
"This consent order represents a victory for associations and other nonprofit organizations that find themselves victims of trademark infringement," said John H. Graham IV, CAE, President and CEO of ASAE & The Center for Association Leadership. "Most associations use an 'official' housing company to book lodging for meeting attendees. While there is no law prohibiting individuals from using an outside booking agent, meeting attendees have a right to know the relationship between a company and the meeting sponsor when making their reservations. In most instances, an association can only guarantee the reservations in its negotiated room block made through the official housing company. Likewise, reservations made through an outside booking agent may not get counted against the association's guaranty and calculation of attrition penalties."
ASAE's General Counsel Jerry Jacobs of the Pillsbury law firm in Washington added, "The resolution of this lawsuit is a potentially huge benefit not only to ASAE but to member's associations as well. Violations of the consent order by the defendant firm CEP can become the subject of contempt proceedings. The consent order also sends a signal to firms other than CEP that the association community will not tolerate improprieties in this area.
SHOW NEWS
2009 CES launches
‘30 Days of Innovation: Countdown to CES’
Daily profiles to feature first-time exhibitors bringing new products, ideas to show floor
ARLINGTON — The Consumer Electronics Association launched "30 Days of Innovation: The Countdown to CES," a new program marking 30 days until the start of the 2009 International CES by highlighting each day one of the more than 300 innovative companies that are exhibiting for the first time this year. Produced by CEA, the International CES is the world's largest tradeshow for consumer technology and returns to Las Vegas, January 8-11, 2009.
"CES is fueled by innovative companies with entrepreneurial drive, and CES helps them to make a name for themselves," said Gary Shapiro, president and CEO, CEA. "In these economic times, technology companies understand that the International CES is the most cost-effective way to meet customers, buyers, media and investors in one place. The 2009 CES will feature more than 2,700 global exhibitors, exemplifying the spirit of entrepreneurship that enables our industry to grow and thrive, and we are thrilled to welcome them to the 2009 International CES."
The "30 Days of Innovation" campaign profiles a new company each day from among more than 300 companies that will display their innovations for the first time at the 2009 CES. The daily profiles can be found at www.CESweb.org/30days.
The 2009 International CES will feature the next generation of consumer technology innovations across 1.7 million net square feet of space and 30 product categories including digital entertainment, gaming, in-vehicle technologies, digital imaging and more. For more information on the 2009 International CES, including exhibitors and registration information, visit www.CESweb.org , the interactive site for CES-related news and information.
Follow the 2009 International CES on Twitter at twitter.com/2009CES and visit the International CES Page on Facebook.
INTERNATIONAL NEWS
China Med 2009 announces new dates
CHICAGO — China Med, 21st International Medical Instruments and Equipment Exhibition, will be held at the China International Exhibition Center in Beijing from March 19 - 21, 2009 (not from April 27 - 29 as originally announced). The event will be jointly organized by Messe Düsseldorf China, China World Trade Center Co. Ltd., Hui Tong Xing Ye International Exhibition Co. Ltd. and the Health Department of the General Logistics Department of the Chinese People's Liberation Army. China Med 2009 will have the support of Messe Düsseldorf, the organizer of the leading international medical trade fair worldwide — MEDICA (held annually in Düsseldorf, Germany).
As one of the major international medical trade fairs in China, China Med 2009 will feature the latest medical equipment showcased by more than 500 exhibitors. Exhibit categories will include medical diagnostics and imaging equipment as well as surgical instruments and medical software, electro medical technology and hospital equipment and IT technology. New additions next year will be the Medical Information and Application Pavilion, the Medical Consumables Pavilion, the Orthopedics Pavilion, the Dental Equipment Pavilion and the Rehabilitation and Physical Therapy Pavilion. High-profile seminars will support the exhibits.
At the trade fair's last staging in spring 2008, 537 exhibitors from 20 countries displayed their products on 323,000 square feet of exhibit space to 25,560 visitors from 57 nations.
For information on visiting or exhibiting at China Med 2009, visit www.mdna.com.
TRADE SHOW COMPANY NEWS
Nonin Medical selects nParallel to design,
craft its new trade show exhibit
With 35 domestic, international shows annually, medical device manufacturer counts on nParallel to support its trade show success
MINNEAPOLIS — nParallel announced its selection by Nonin Medical, Inc. to design and craft its new trade show exhibit. Store fixtures, product displays, retail environments and trade show exhibits by nParallel convey brands and create user experiences to power up sales. Nonin Medical is a leading innovator of physiological monitoring solutions that meet the clinical and economic objectives of medical professionals.
"Of the three agencies we considered, nParallel was the one that truly listened to us, appreciated the direction of our global branding efforts, and understood what we were after in a new exhibit," said Nicole Althaus, director, corporate communications, Nonin Medical, Inc. "Their modular design, with its flexibility, was just what we wanted. We also decided that an exhibit house with international capabilities was essential, and nParallel is an international agency."
Nonin Medical decided to replace its five year-old tradeshow properties because the company is focusing on a global branding campaign. In addition, Nonin is expanding its international show exposure, so working with separate agencies for domestic and international shows had become increasingly problematic.
Nonin Medical's new exhibit by nParallel had its debut in a 20-foot-by-20-foot configuration at the International Respiratory Congress, the annual convention of the American Association for Respiratory Care (AARC), Dec. 13-15, 2008, Anaheim Convention Center, Anaheim, Calif. Nonin Medical will be located at booth No. 900.

Bridge connecting Reno-Sparks Convention Center
to Atlantis Casiono complete
Competitive selling point to drive meeting, convention, tourism business to destination
RENO, Nev. — The Reno-Sparks Convention and Visitors Authority and the Atlantis Casino Resort Spa celebrated the completion of the Reno-Sparks Convention Center — Atlantis Sky Bridge project, Nov. 20, with a brief ceremony inside the North entrance to the Reno-Sparks Convention Center.
"The Sky Bridge addition places the Reno-Sparks Convention Center among the top eight convention facilities in the country with a direct connection to hotel and lodging facilities," said Ellen Oppenheim, RSCVA President and CEO. "Based on the size of exhibit space alone, the Reno-Sparks Convention Center is ranked in the top 30 public convention facilities in the country."
The project, completed through a public-private partnership and funded entirely by the Atlantis, adds another selling point to drive tourism business in the competitive meeting and convention industry to this destination.
The Sky Bridge adds convenience for convention visitors, connecting the rooms, restaurants and amenities of the Atlantis to more than 500,000 square feet of space at the Reno-Sparks Convention Center. It is 650 feet long, spanning 110 feet over Peckham Lane, and is 18 feet wide on the inside. The Sky Bridge offers patrons traveling between the Atlantis and the Reno-Sparks Convention Center a comfortable indoor environment sheltered from the elements. It features Viracon tinted glass windows, imported Michelangelo Marble flooring, custom carpeting loomed in Ireland and more. Additionally, the Sky Bridge offers sweeping views of the Sierra Nevada foothills to the east and Mt. Rose to the southwest.
"The Sky Bridge addition will further enhance Reno-Tahoe's reputation as a premier meeting and convention destination," Oppenheim said. "Because meetings and conventions account for nearly 17 percent of tourism in the region we are pleased to celebrate this grand opening."
The total cost for the Sky Bridge project was $12.5 million and it was completed over nine months.
Freeman win major international award
for customer service
First win for a company in face-to-face event industry
MIAMI BEACH — What do leading companies such as Jet Blue, Nokia and Bath & Body Works have in common with Freeman? All have been named winners of the 2008 International Service Excellence Award from the International Council of Customer Service Organizations.
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Katy Wild, Freeman executive vice president of customer relations, accepts the 2008 International Service Excellence Award from Brett Whitford, secretary-general of the International Council of Customer Service Organizations, parent organization of the Customer Service Institute of America. Freeman is the first company in the face-to-face industry honored with the award. |
Freeman was presented the award at ceremonies in Anaheim in November. More than 175 companies were considered for the nine top awards.
"The International Service Excellence Award is the most sought-after global award for service excellence,” said Christine Churchill, executive director of the Customer Service Institute of America. “Freeman stood out because of their unwavering commitment to the service journey and their realization that this journey was, and will remain, a challenging road to maintain and improve their service delivery. It is this type of focus and commitment that the judges look for in the finalists and ultimately, the winners."
The award is based on a thorough and rigorous examination of the company’s business practices with respect to customer service, an outline of goals and measured results compared to overall best practices, and a site visit including tours of customer-facing areas, and extensive interviews with a variety of stakeholders within each organization.
"This award is gratifying news for Freeman, because it recognizes a very intensive effort we have undertaken in the past several years to improve service levels to all our customers. It is especially significant that the honor represents the first time a company in the face-to-face event industry has been recognized internationally for customer service on par with highly successful consumer brands," said Carrie Freeman Parsons, Freeman's vice chair and chief marketing officer.
In 2003 Freeman launched a major effort to improve customer service. One of the first steps was to review and refine its understanding of customer needs and expectations. In a major research study, customers told Freeman that they would benefit from a more intense focus on key areas of service throughout the trade show process, including ordering, shipping, invoicing and exhibit set-up and take-down. Armed with this and other key findings, Freeman launched a program that has produced impressive results. When customers were asked how they characterized their overall experience with Freeman, their positive responses nearly doubled from 2004 to 2008.
Katy Wild, Freeman's executive vice president of customer relations, said, "Based on our continuous surveying and research feedback, we know how critical a positive experience is in keeping exhibiting companies involved in face-to-face marketing events, and we have made this a major priority in our overall business plan since 2003. It is exciting to see this recognition of our continuing efforts to do a better job for our customers."
More information about the International Service Excellence Award is available at www.serviceinstitute.com.
GES moves into new facilities in key cities of
New Orleans, Phoenix
LAS VEGAS – GES Exposition Services, a leader in exhibition and event services announced that it has expanded to newer, more efficient and environmentally friendly facilities in the key exhibition cities of New Orleans and Phoenix. The new facilities join all GES warehouses in being equipped with GESCORE Freight Receiving technology, which enables show organizers and exhibitors to have immediate access to the location of their shipments via the Internet or telephone.
GES’ New Orleans warehouse has moved to a nearly 50,000 square foot facility which is located in the Elmwood Business Area near the New Orleans Airport, providing easy access to the New Orleans Convention Center.
“GES is excited about our move to a newer and more efficient warehouse in New Orleans,” said GES’ General Manager of the Delta Division Gene Poche. “This move reinforces GES’ commitment to our New Orleans employees, the city’s exhibition and events industry and our many clients who choose New Orleans for their shows.”
GES’ New Orleans warehouse is now located at 5730 Powell Street, New Orleans, LA, 70123. GES’ New Orleans office remains at 1820 St. Charles Avenue, New Orleans, LA 70130. GES’ New Orleans team may be reached at 504-585-2817 or by email at NewOrleans@ges.com.
GES’ Phoenix operations recently completed its move to a brand new, nearly 63,000 square foot energy-efficient facility. The warehouse has T-5 lighting throughout with zoned motion sensors and offices with energy-efficient lighting. It is equipped with an energy-saving HVAC system and the facility’s use of water will be conserved through desert landscaping and sinks with time-controlled faucets. The facility also includes an upgraded security system and is located less than a mile from the overflow yard GES uses.
“GES’ Phoenix team is excited about the new operational and environmental efficiencies we have gained with the move to our new building,” said GES’ Phoenix General Manager and Director of Sales Angela Armstrong. “With the expansion of the Phoenix Convention Center, we are now even better positioned to serve the growing Phoenix exhibition and event market.”
The new facility is located at 1740 S. 40th Avenue, Suite 150, Phoenix, AZ 85009. Phone numbers for the Phoenix team have not changed. The main number of the Phoenix office is 602-254-3073 or you may reach the Phoenix office by email at Phoenix@ges.com.
Mayflower Transit recognizes Patrick Stapelfeldt
as Van Operator of the Year
ST. LOUIS — Patrick Stapelfeldt, with Boulevard Moving & Storage, Milwaukee, Wis., an agency of Mayflower Transit, has been honored as a Mayflower “Van Operator of the Year.” Announcement of the recognition, conferred as part of the van line’s annual awards program, was made by Mayflower CEO Richard H. McClure.
Stapelfeldt was one of eight honorees among more than 8,000 eligible van operators. He was recognized for achievement in Mayflower’s special products agency fleet, which transports high-value shipments, electronics, trade shows and special commodities.
According to McClure, Stapelfeldt qualified for the award by meeting a wide range of criteria, including claims prevention, adherence to van line policies and procedures, achievement of an exceptional safety record, and overall superior performance, as reflected by compliments received from customers. In the past year, Stapelfeldt drove more than 101,291 and had a perfect 0.00 percent claims liability, no preventable accidents, no out-of-service infractions, and no moving violations.
As Van Operator of the Year, Stapelfeldt received a cash award, an engraved plaque, a ring denoting his accomplishment, and a specially designed jacket.
CONEXPO-CON/AGG show holds line on exhibit space rates; offers value-added services
MILWAUKEE, Wis. — As a member-driven organization, the Association of Equipment Manufacturers continually looks to increase the value of its services to the membership. AEM announces a hold on CONEXPO-CON/AGG exhibit space rates for members, to help them manage their budgets more effectively in these tough economic times and increase their trade show return on investment.
“We are an association whose sole purpose is to deliver services that position our members and the entire industry for future growth and opportunities. This holds true for all our industry-support programs, not just trade shows,” said Megan Tanel, vice president of exhibitions for AEM.
AEM’s Tanel noted that AEM has always run its trade shows with a “by the industry, for the industry” philosophy, focusing on maximum return on investment for exhibitors and attendees. This includes show policies overseen by manufacturer-driven committees, targeted industry education and qualified customer registration data.
“Surveys have shown the value of marketing even in a downturn, and that trade shows are one of the most cost-effective ways to reach buyers ready to make purchasing decisions. This rate hold is one way we can keep our members competitive in the marketplace,” stated Tanel.
AEM regularly reviews all show budgets to keep costs as low as possible. And, it will continue to pursue industry partnerships to further increase the value of the show to all participants, Tanel added.
“We operate our shows as a member and industry service. Making money is not the main object,” she said.
The next CONEXPO-CON/AGG will be held March 22-26, 2011 at the Las Vegas Convention Center in Las Vegas, USA. The show is held every three years and is the gathering place for the construction and construction materials industries.
CONEXPO-CON/AGG will again include its “exhibitor package plan” in the show exhibit space rates, to provide additional value to companies participating in the exposition. The plan covers costs that are often additional at other shows, such as full drayage services (including the unloading/loading of all crated materials and machinery and delivery to exhibit spaces from the marshalling yard and pick-up at show close), general stand cleaning, and pipe and drape for standard inline exhibit stands.
The last CONEXPO-CON/AGG broke attendance and exhibit space records, and offered a record amount of industry education. More information is available online at www.conexpoconagg.com, by phone 800-867-6060 (toll free) or 414-298-4150, or by fax 414-272-2672.
ICUEE 2009 adds industrial components, technology conference, exhibits pavilion
Co-location agreement announced between show and IUV conference
MILWAUKEE, Wis. — The 2009 ICUEE — International Construction and Utility Equipment Exposition announced the co-location of an educational conference and exhibits pavilion targeting components for the industrial vehicle and mobile equipment markets.
The 2009 Industrial Utility Vehicle and Mobile Equipment Technology Conference will be held during the run of ICUEE 2009, with both events at the Kentucky Exposition Center in Louisville, Kentucky. ICUEE will be held October 6-8 and the IUV Technology Conference will be held October 7-8.
The IUV education sessions will be open to all ICUEE attendees. The conference is geared toward product design, engineering, technical and management professionals. It provides a venue to explore new product capabilities, performance improvements and applications in lift trucks, material handling equipment and facility service/site/special purpose vehicles. The IUV exhibits pavilion will feature this type of equipment and be located on the ICUEE show floor.
The IUV co-location brings an added dimension to ICUEE and provides attendees of both events with additional exhibits, education and networking opportunities, noted ICUEE Show Manager Melissa Magestro.
“IUV has been an ICUEE supporter and we are pleased with their decision to co-locate their conference in 2009 and sponsor an exhibits pavilion. This new level of cooperation enhances the value of both our events for the benefit of all industry participants,” Magestro said.
“We’ve held this conference successfully for the last decade, and in looking at other industry events, we believe there is a good fit between both our audiences, and we expect excellent growth potential with the co-location,” stated Peter Armour, president and publisher of Long Pond Publishing.
ICUEE 2009 will cover more than one million net square feet of exhibits of the latest technologies and innovations in construction and utility-related equipment, products and services, as well as a comprehensive industry educational program. The biennial event provides the latest knowledge to increase the productivity of industry professionals with electric, phone and cable, sewer and water, gas, general construction, landscaping and public works jobs.
For more information call phone 800-867-6060 (toll free North America) or 414-298-4141, fax 414-272-2672, e-mail info@icuee.com or online at www.icuee.com.
GES promotes Chuck Grouzard to
senior VP of national sales
LAS VEGAS — GES Exposition Services, a leader in exhibition and event services, announced the promotion of Chuck Grouzard to senior vice president of national sales.
Grouzard joined GES in 1987 and has held roles of increasing responsibility including account management, sales management, director of sales, regional vice president of sales and vice president of national sales. In his new role, Grouzard will focus his talents on strategic sales planning, presentation training and new business development as well as lead a team of national sales and account team members based in Washington DC and Chicago.
“GES is pleased to promote Chuck to senior vice president of national sales,” said GES President and CEO Kevin Rabbitt. “During Chuck’s 21 years with GES he has developed strong client relationships and is a respected industry leader with proven results.”
Grouzard is active member of IAEE, PCMA and is president-elect of ESCA. He is former chair of the IAEE Midwest chapter and is currently serving on the IAEE Midwest chapter past chair advisory board. He is also a certified Miller Hieman sales trainer. Grouzard has been recognized by GES, receiving the GES Lifetime Achievement award, President’s Award, Top Sales award and the GES Core Values award.
Grouzard graduated from Valparaiso University with a bachelor of arts in communications. He will remain in GES’ Chicago office.

EXHIBIT EXPERTISE

The untapped potential of
your trade show network
By Barry Siskind
When it comes to networking opportunities, trade shows provide one of the best venues. Here is the one place where everyone in your industry congregates for a few short days and is focused on one thing – business.
Over the last few years we have seen a significant drop in the number of people who attend shows while the quality of those who do come has risen. This is important news for an exhibitor or a visitor who wants to meet and greet those often inaccessible industry people.
These are the same people you have left countless unanswered telephone and e-mail messages for. These may be the same people who will ultimately decide on the purchase of your product or service. There will be the movers and shakers — people who have their finger on the pulse of your industry. All you need to do is be prepared.
CLICK HERE for a few tips on preparing your networking activities for your next trade show.
Blette, Ismail, Zabinski join
Experient independent sales team
TWINSBURG, Ohio — Experient, the source for integrated meeting and event solutions, announces the addition of three sales representatives to the Experient Sales Network. The Experient Sales Network (ESN) is a team of independent business development specialists known as Experient National Account Managers (ENAMs) located in primary customer markets across North America.
The newest ENAMs to join the Experient Sales Network are Maryellen Blette, Jamie Ismail and Sandy Zabinski.
“The professionals who make up our Experient Sales Network fill such an important niche for our company and our industry,” says Andy Smith, vice president, independent sales network. “Their knowledge, drive and flexibility allow them to work closely with our customers to discover their needs and find the perfect solutions to fit those needs. Maryellen, Jamie and Sandy are fine additions to our already stellar team and we know that they will be a valuable resource for each client they work with.”
Blette is a New Jersey-based ENAM with more than 30 years of experience working in the corporate meeting and travel management industry. Her background includes planning, selling, marketing, executing, and managing meetings globally. She has occupied positions with Rosenbluth International and worked as a meeting and management technology consultant for Fortune 100 companies. She recently worked with nTag, a meeting and event technology company.
A 20-year industry veteran, Ismail is an Indiana-based ENAM. Her experience includes positions at Marriott hotels across the country, including Illinois, North Carolina, Virginia, Washington, Kentucky and Indiana. She has received multiple awards for serving the community and in sports marketing, among other things, and has been a member of Meeting Professionals International (MPI) and the International Society of Association Executives (ISAE).
Zabinski is Arizona-based with more than 30 years in the industry. Her experience includes 24 years with Eastern and Continental airlines in various sales and marketing positions and six years in conference, catering, travel and meeting/ event planning. She is a member of the Sunbelt Chapter of MPI where she has been active for 14 years. Zabinski previously served as a member and board member of the Cleveland Convention and Visitors Bureau for 12 years, and as a member of the Greater Cleveland Growth Association, International Association of Travel Agents and Hospitality Sales and Marketing Association International (HSMAI).
Mark Fallon named GM of
Hilton Boston Logan Airport Hotel
BEVERLY HILLS, Calif. — Mark Fallon has been appointed General Manager of the 599-room Hotel Boston Logan Airport Hotel.
A hospitality industry veteran with 25 years of hotel management experience, most notably in the Northeast/New England region, Mr. Fallon will be responsible for managing the day-to-day operations of this prestigious property, the only Four-Diamond hotel at Logan International Airport.
No stranger to the Hilton organization, Fallon most recently served with Pyramid Hotel Group as Area Managing Director & General Manager of the Hilton Stamford Hotel and Executive Meeting Center in Stamford, Connecticut. In this role, he successfully managed the transition and repositioning from the Westin Stamford to the Hilton Stamford hotel and Executive Meeting Center. Prior to joining Pyramid, Fallon held several senior leadership roles for a variety of full-service hotels located throughout the United States.
Fallon’s wealth of experience in the hospitality industry is a welcome addition to the growing cache of strong leadership for the Hilton Family of Hotels.
“We are thrilled to have Mark on board as the new General Manager of the Hilton Boston Logan Airport Hotel,” said Keith Clampet, Senior Vice President, Hilton Hotels Corporation. “The skills that Mark has demonstrated in his previous positions will be a valuable asset to the Hilton Boston Logan Airport Hotel. Additionally, Mark brings a wealth of sophistication and knowledge of the Northeast region based on his prior management experience at key properties throughout the New England area.”
Rene’e and David Bartels receive
Mayflower Transit ‘Joyce Derrick Award’
ST. LOUIS — Rene’e and David Bartels of Piedmont Moving Systems, San Jose, Calif., have received the Mayflower “Joyce Derrick Award,” which recognizes individuals who have shown particular dedication to and leadership in the moving industry. The award is named in honor of the late Joyce Derrick, who served as vice president of operations for a California Mayflower agency for 20 years and was known for her commitment to fellow employees and van operators.
Rene’e serves as vice president and David serves as president of Piedmont Moving Systems, which has been an agent of Mayflower Transit since 1982.
The selection of the Bartels was announced by Richard H. McClure, president of Mayflower and of UniGroup, Inc., Mayflower’s parent company, at the van line’s recent convention held in Palm Desert, Calif. In his recognition of the Bartels, McClure said: “This team has been quite successful in running their agency, serving big volume customers who have the highest requirements for on-time and damage-free service.
Often honored with awards, theirs is clearly a partnership of commitment to quality service, operational excellence and sound business skills that have contributed to the long-term success of their agency.”
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