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Stories this week:
Also read exhibit expert Barry Siskind’s column
ASSOCIATION NEWS
Courtesy Associates again ranks No. 1 among Washington, DC-Area meeting planners for 2008
Firm secures top position five times in last six years
WASHINGTON, D.C. — Courtesy Associates, a global meeting, conference and special event management firm that has been serving clients for more than 61 years, has again been ranked the number one meeting and event planning firm in the Washington, D.C., metropolitan area by the Washington Business Journal (WBJ). This is the fifth time Courtesy has earned this distinction.
“We are thrilled to be recognized for our work,” said Sheila Stampfli, Courtesy’s Chief Business Development Officer and past President. “We take great pride in serving our clients and consistently working to exceed their expectations. We truly appreciate this honor, and remain committed to adding great value to our clients both domestically and internationally.”
In 2008, Courtesy handled approximately 968 meetings and events (586 of which were in the DC metro area) with a total overall attendance of 202,500. Courtesy’s wide range of clients includes those in the in the government, medical, technical, association and corporate arenas.
Courtesy Associates’ Sheila Stampfli begins new role
as chief business development officer;
Brad Weaber becomes president
WASHINGTON, D.C. — SmithBucklin, the world’s largest association management company, announced today that Sheila Stampfli has transitioned from President to her new role as Chief Business Development Officer of Courtesy Associates, the Washington, D.C.-based conference and event management firm owned by SmithBucklin. Brad Weaber joined the company as President of Courtesy, effective yesterday.
Stampfli, whose distinguished career in the meetings profession spans more than four decades, is now focused on leveraging her extensive experience and industry relationships to continue to develop Courtesy’s new business opportunities.
“I am eager to be able to focus solely on growing Courtesy’s business by exploring new opportunities in our existing industries and expanding into new realms,” Stampfli said. “I have great confidence that Brad will lead the Courtesy team to continue to deliver unmatched service excellence to our clients, and I will support him to the fullest extent through my new position.”
Weaber now leads the Courtesy team from the company’s D.C. office and is responsible for overseeing all aspects of the business, including ensuring the highest levels of client satisfaction, operational excellence and financial performance, as well as attracting, developing and retaining best-in-class employees. He also serves as a member of SmithBucklin’s corporate management team.
Prior to joining SmithBucklin, Weaber served as executive vice president and chief customer officer of Experient Inc., a major conference and event management company that he joined in 1990. In this role, Weaber oversaw the company’s overall account management, as well as its sales division. He also served on the company’s executive leadership team.
Previously, Weaber was a director of convention services for the President Abraham Lincoln Hotel and Conference Center, formerly the Renaissance Springfield Hotel in Springfield, Ill.
“It’s a privilege to be working with the Courtesy team, which provides unparalleled expertise in all areas of conference and event management,” Weaber said. “I also am honored to have the opportunity to work with Sheila to further build our business and help Courtesy sustain its leadership role in our industry.”
ASSOCIATION RECOGNITION
3D Exhibits Kulchawik receives honor from
Exhibit Designers & Producers Association
ELK GROVE VILLAGE, Ill. — Larry Kulchawik, senior vice president and director of international programs of 3D Exhibits, is the recipient of the 2008 Hazel Hays Award.
The Hazel Hays Award is the highest honor bestowed by the Exhibit Designers & Producers Association (EDPA). It is presented annually to an individual in recognition of distinguished achievement and/or significant contribution to the exhibit and event industry.
Kulchawik was honored for the compilation of contributions he has made to the exhibit and event industry throughout his 36-year career. He has been a member of EDPA for 14 years, and served as president in 1997. As an EDPA board member, he provided strong leadership and initiated new programs including a college degree program in exhibit design, the development of safety standards for exhibit building (with Underwriter Laboratories), and was instrumental in growing the association’s international participation. On an international level, he has been a board member of the International Federation of Exhibition and Event Service (IFES) for ten years and served as IFES President for three years. Recently Kulchawik was keynote speaker at Exporama, an industry event held in Athens Greece.
Asked about the the future of this industry, Kulchawik said the biggest challenge is to keep tradeshow participation affordable. “Our customers are not against the concept of trade shows, they are against the high cost of participation. The creative minds within our industry are making it a priority to find a way to do manage these costs,” said Kulchawik.
Edlen enjoys Spirt of Giving
LAS VEGAS — Edlen Electrical Exhibition Services, the nation’s largest independent electrical contractor to the convention and trade show industry, announces its first annual Spirit of Giving campaign.
In the spirit of the holiday season, Edlen offices around the country have decided to give back to their local communities. Each office has selected a charitable organization and has volunteered both time and donations.
Selected organizations included Toys for Tots, The Shade Tree Shelter, Operation Santa Claus, Irma’s Angels Food Drive, KidSmart, Isaiah’s Rock Food Ministry and The Voice Homeless Shelter.
“I am very proud of each and every office and each and every employee's enthusiasm in embracing the charity they have chosen,” said Edlen President Jim Wetterling. “I look forward to this becoming an annual Edlen tradition.”
Edlen Electrical Exhibition Services is the nation’s leading independent temporary utility contractor to the trade show, convention and special event industry. Edlen is a national company based out of Las Vegas, servicing more than 4,000 events annually providing exclusive, preferred or recommended services in over 200 convention facilities nationwide. For more information, please visit www.edlen.com.

HOSPITALAR dates announced
CHICAGO — HOSPITALAR — 16th International Trade Fair of Products, Equipment, Services and Technology for Hospitals, Laboratories, Pharmacies, Clinics and Medical Offices — will take place at the Expo Center Norte in Sao Paulo, Brazil from June 2-5, 2009.
About 1,200 exhibitors from over 30 nations will showcase their latest technologies and products to 78,000 visitors from 70 countries. The organizer of the event is Hospitalar Fair & Congresses, with the support of Messe Düsseldorf - renowned for its management of MEDICA, the leading international medical trade fair worldwide.
As the largest medical trade fair in Latin America, HOSPITALAR 2009 will feature a wide range of products and equipment for hospitals, clinics, laboratories, pharmacies and medical and dental offices.
A special feature at HOSPITALAR 2009 will be the North American Pavilion for U.S. and Canadian exhibitors, organized by Messe Düsseldorf North America (MDNA). The North American Pavilion provides a cost-effective means for companies to enter into or to expand their business in the lucrative South American marketplace. Companies are provided with a fully equipped, turn-key booth which Messe Düsseldorf North America will custom design according to the exhibitor’s specifications. All technical work, set up and dismantling is included. On-site MDNA staff, hostesses and translators will support the exhibitors within the North American Pavilion.
The medical products industry in Brazil grew extensively over the last few years and international products continue to be very important for the Brazilian and Latin American healthcare sector. HOSPITALAR 2009 will provide an ideal platform for international medical device manufacturers to introduce their products in these markets.
The exhibits at HOSPITALAR 2009 will be supported by the 14th Latin America Congress of Healthcare Services as well as an extensive ancillary program consisting of 60 congresses, conferences and workshops.
Four thematically related trade fairs will be held concurrently with HOSPITALAR 2009: OdontoBrasil (International Trade Fair of Products, Equipment, Services and Technology for Dentistry), Diagnostica (International Trade Fair of Products, Services and Equipment for Clinical Analysis and Pathology), Hospfarma (International Trade Fair of Products for Hospital Pharmacies and Drugstores) and Reabilitacao (Trade Fair for Technology and Assistance).
For further information on visiting or exhibiting at HOSPITALAR 2009, contact Messe Düsseldorf North America by visiting www.mdna.com.
Experient team adds three members
 TWINSBURG, Ohio. — Experient, the source for integrated meeting and event solutions, recently welcomed new members to the Experient sales and operation teams. Experient has hired Severine Bennett and Mark Decker as strategic account managers, and Sarah Lastres as a meeting and event coordinator.
“We are constantly adding talented members to our company,” said Rick Binford, Experient executive vice president of sales and marketing. “It is our goal to have the most qualified staff to provide the finest service to our customers.”
Bennett is a Certified Government Meeting Professional (CGMP) and Project Management Professional (PMP) who joined Experient as a temporary meeting and events manager in May before taking the full-time position of strategic account manager. Prior to her positions with Experient, Bennett served in several management, meeting and conference planning, and operations positions in theater, real estate, and government (military) sectors. She has a bachelor’s degree from Rollins College and a master’s degree from Carnegie Mellon University. Bennett is a member of the Project Management Institute (PMI) and the Society of Government Meeting Professionals (SGMP). She is based in the Experient Washington, D.C. office.
Decker joined Experient after several years with Synergy Enterprises, where he was a project director. His experience includes conference manager and meeting planner positions with DB Consulting Groups and conference service positions with The College of William and Mary and University of Maryland, College Park. Decker earned a bachelor’s degree from William and Mary, and is a member of the Experient Washington, D.C. office.
Lastres is based at the Experient Chicago office. She recently earned her bachelor’s degree in corporate communications from Northern Illinois University, where she interned as a project coordinator at Blue Cross Blue Shield and graduated Cum Laude.
GES promotes Sal Infurnari to
executive VP of global accounts
LAS VEGAS — GES Exposition Services, a leader in exhibition and event services, announced the promotion of Sal Infurnari to executive vice president of global accounts. Previously Infurnari was senior vice president of international sales and marketing.
An industry veteran, Infurnari has been with GES nearly 30 years and established GES’ international division and initiatives in 1998. He also played a key role in GES’ 2007 acquisition of market-leading United Kingdom exhibition contractor Melville Exhibition and Event Services.
In his new role, Infurnari is responsible for selling and managing major portfolio and association accounts and for all international sales and marketing for GES.
“Sal’s knowledge of exhibitions and events globally and his industry contacts in Europe provide clients with an unmatched level of service when taking their shows international,” said GES President and CEO Kevin Rabbitt. “Sal was also key to GES’ acquisition of Melville in 2007.”
"AUSA's working relationship with Sal, Melville, and Voblo, the sister company of GES in Europe, has helped us enormously in expanding our capabilities in the international market by providing value-added services to our U.S. based exhibitors,” said Association of the United States Army Manager of Special and International Programs, Industry Affairs Lexalynn Hooper.
“Sal has been a valued partner and friend to Melville during these past 10 years,” said Melville Chief Executive Officer Nick Marshall. “Bob Cheeseman, Melville’s group sales director and I have enjoyed a close working relationship with Sal on initiatives which benefit our mutual clients.”
Infurnari is active member of IAEE’s international committee, the United Kingdom’s Association of Exhibition Organisers, and Nevada Hotel and Lodging Association. He has received numerous top sales awards from GES. Infurnari earned an associate of arts degree from Villa Maria College in Buffalo, New York and a bachelor of science degree in hotel administration from the University of Nevada Las Vegas. Infurnari’s primary office will remain in GES’ Las Vegas corporate headquarters.
SmithBucklin promotes
Paul Dykstra, John Stoiber to vice president
CHICAGO — SmithBucklin, an association management company, in December announced the promotions of Paul Dykstra and John Stoiber to Vice President, Client Management. Dykstra and Stoiber will continue to provide senior-level support to SmithBucklin client organizations and work out of the company’s Chicago office. Both are also members of the SmithBucklin corporate management and client management teams.
Dykstra, a SmithBucklin and professional beauty industry veteran of nearly 22 years, will continue to oversee eight client organizations and also take on broader oversight responsibility for SmithBucklin clients and association executives within the Business Trade Business Unit. He will remain chief executive officer for Cosmetologists Chicago (CC), one of SmithBucklin’s largest and most tenured clients.
Stoiber joined SmithBucklin in April 2006 with more than 22 years of business leadership experience in Fortune 500 and entrepreneurial companies. In his new role, he will continue as president of the Window and Door Manufacturers Association (WDMA) and will also expand his senior executive oversight responsibility to include a number of SmithBucklin business trade clients and their association executives in the building materials, manufacturing and distribution segments. Stoiber will also expand his corporate responsibility related to the development, management and execution of critical company strategic initiatives in the areas of quality improvement, process redesign, standardization and performance measurement.
Since joining SmithBucklin Stoiber has served as the executive director of some of the company’s largest clients in the technology and business trade areas, and was instrumental in leading the company’s change management efforts, including the rollout of the company’s new Time Management System used by all SmithBucklin employees. He is currently leading a company-wide initiative to institutionalize a standardized project management capability across all SmithBucklin client teams.
“John’s promotion recognizes the keen strategic abilities and leadership he has brought to SmithBucklin clients and our staff teams over the past two and a half years,” Silverstein said. “John also brought to our company his passionate drive for continuous improvement, and the ability to help us create enhanced operational solutions that positively impact the way we serve our client organizations.” [READ ENTIRE STORY]

EXHIBIT EXPERTISE

The best way to contact leads
By Barry Siskind
After exhibiting at a trade show you come back to the office with lots of leads. You know you should tend to them quickly but are not sure of the best method.
You can send an e-mail or text message which is fast and inexpensive but leaves you wondering if it got through a spam filter or was designated as junk. You can send your information by snail-mail which is slower and not terribly costly but you don’t know for sure if the person who you intended to contact actually received the message. Or you can send a package by courier which is costly but dependable as you can rest assured that your intended recipient did receive your information. Which is the best method?
[CLICK HERE TO READ THE REST OF SISKIND'S COLUMN…]
INDUSTRY PARTNERSHIP
GES announces audio visual strategic alliance with industry leader PRG Hi-Tech
LAS VEGAS — GES Exposition Services, a leader in exhibition and event services, announced it has entered into a strategic alliance to provide clients with world-class audio visual solutions through industry leader Production Resource Group, LLC, (PRG Hi-Tech), the world’s leading supplier of entertainment technology solutions including lighting, audio, video, scenery and automation systems.
As a result of this alliance, exhibitors can now conveniently order PRG Hi-Tech’s audio visual solutions along with GES’ other show services, including logistics, booth carpet, furniture and accessories through the GES National Servicenter and GES’ electronic exhibitor service manuals.
“GES and PRG Hi-Tech share a commitment to providing unique, innovative solutions and unparalleled service, and GES is pleased to offer clients one team for their audio visual needs,” said GES President and CEO Kevin Rabbitt. “This alliance provides the exhibition and events industry an audio visual solution with unparalleled equipment resources.”
“We are very excited at PRG to join forces with the experience and reputation of GES,” said PRG Hi-Tech Vice President and General Manager Al Dyess. “The team at GES has maintained an unshakable presence in their industry, just as we have, by always focusing on the highest levels of service and innovation, and always striving to exceed our clients’ expectations. Together our strengths will provide choices previously unavailable.”
PRG Hi-Tech offers proprietary solutions that are designed and built to enhance the client experience and help manage costs. The company’s nationwide reach of resources and talent as well as its international presence in Canada, the United Kingdom and Asia provides a seamless execution for clients entertainment technology needs.
Production Resource Group, LLC (PRG) is the world’s leading supplier of entertainment technology solutions, including lighting, audio, projection, scenery, and automation systems. PRG serves a wide range of markets, including theatre, concert tours, tradeshows, corporate and special events, television and film, and themed environments. PRG provides its services worldwide through more than 19 offices in North America, Europe and Asia.
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